job description
Join Mondo BPO Solutions as an HR Specialist for US Operations and play a pivotal role in managing end-to-end HR processes for our global People Team. This remote position, based in beautiful Bali, offers the unique opportunity to support international HR functions while enjoying a dynamic work-life balance in one of the world’s most sought-after locations.
As an HR Specialist, you will oversee critical HR operations including offer management, onboarding, offboarding, HRIS updates, and employee record maintenance. Your expertise will ensure seamless HR workflows, compliance with US labor regulations, and a positive employee experience across borders. This role is ideal for detail-oriented professionals with a passion for HR and a desire to work in a fast-paced, globally connected environment.
At Mondo BPO Solutions, we value innovation, collaboration, and excellence. If you thrive in a role that blends administrative precision with strategic HR support, we’d love to hear from you.
Responsibility
- Manage the full employee lifecycle, from offer letters to offboarding, ensuring compliance with US labor laws and company policies.
- Coordinate and execute onboarding processes for new hires, including documentation, system access, and orientation.
- Maintain accurate and up-to-date employee records in HRIS (e.g., Workday, BambooHR) and other internal databases.
- Process and track HR-related paperwork, including contracts, benefits enrollment, and termination documents.
- Collaborate with cross-functional teams to resolve employee inquiries and HR-related issues promptly.
- Generate and analyze HR reports to support data-driven decision-making for the global People Team.
- Ensure confidentiality and data integrity in all HR transactions and communications.
- Stay updated on US employment laws and best practices to mitigate compliance risks.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum 3 years of experience in HR operations, preferably supporting US-based employees.
- Proficiency in HRIS platforms (e.g., Workday, BambooHR, ADP) and Microsoft Office Suite.
- Strong understanding of US labor laws, payroll processes, and benefits administration.
- Excellent communication and interpersonal skills to liaise with global teams and employees.
- Highly organized with attention to detail and the ability to manage multiple priorities in a deadline-driven environment.
- Experience working in a remote or hybrid setting is a plus.
- Certifications such as PHR, SHRM-CP, or equivalent are advantageous.