job description
Join Expertise BPO Services Manila, Inc. as our HR Coordinator and play a pivotal role in shaping a thriving workplace culture in Bali! This is a unique opportunity to blend your passion for human resources with the vibrant lifestyle of one of Indonesiaâs most sought-after destinations. As a key member of our dynamic HR team, youâll drive initiatives that enhance employee wellbeing, streamline operations, and foster a collaborative environment where talent can flourish.
In this role, youâll collaborate with cross-functional teams to ensure seamless HR processes, from onboarding to employee engagement, while upholding our commitment to operational excellence. Whether youâre based in Canggu, Ubud, Denpasar, or another Bali hotspot, youâll enjoy the flexibility of a hybrid work model, combining remote efficiency with occasional in-person collaboration. If youâre a detail-oriented professional with a knack for problem-solving and a heart for people, this is your chance to make a meaningful impact in a fast-growing organization.
At Expertise BPO, we value innovation, inclusivity, and work-life balance. As our HR Coordinator, youâll not only contribute to our mission but also enjoy the perks of working in Baliâthink beachside brainstorming sessions, a supportive expat community, and a workplace that prioritizes your growth. Ready to take the next step in your HR career? Apply now and letâs build something extraordinary together!
Responsibility
- Coordinate end-to-end employee onboarding and offboarding processes, ensuring a seamless experience for new hires and departing staff.
- Manage HR documentation, including contracts, policies, and compliance records, while maintaining confidentiality and accuracy.
- Assist in organizing employee engagement initiatives, such as team-building activities, wellness programs, and cultural events.
- Support payroll processing and benefits administration, liaising with finance teams to resolve discrepancies and ensure timely disbursements.
- Act as a point of contact for employee inquiries related to HR policies, leave requests, and workplace concerns, providing timely and empathetic responses.
- Collaborate with recruitment teams to streamline hiring processes, from job postings to interview scheduling and candidate communications.
- Monitor HR metrics and generate reports on key performance indicators (KPIs) such as turnover rates, employee satisfaction, and training completion.
- Stay updated on local labor laws and regulations in Indonesia to ensure company policies remain compliant and up-to-date.
Qualifications
- Bachelorâs degree in Human Resources, Business Administration, Psychology, or a related field.
- Minimum of 2 years of experience in HR coordination, generalist roles, or administrative support within an HR department.
- Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
- Proficiency in HRIS (Human Resource Information Systems) and Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent communication skills in English, both written and verbal, with the ability to interact professionally with employees at all levels.
- Familiarity with Indonesian labor laws and regulations is a plus.
- Detail-oriented mindset with a commitment to accuracy and data integrity.
- Ability to work independently in a remote/hybrid setting while maintaining strong collaboration with team members.