job description
Join Plaza Premium Lounge as our HR & Admin Manager in the vibrant heart of Bali! This is a unique opportunity to lead strategic HR initiatives in a dynamic, international hospitality environment. You will drive workforce planning, talent acquisition, and organizational development while ensuring seamless administrative operations across our premium locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a key leader, you will shape a high-performing culture, implement best-in-class HR practices, and align talent strategies with business growth. Your expertise will foster employee engagement, compliance, and operational excellence in one of the world’s most sought-after destinations.
If you are a visionary HR professional with a passion for people and process optimization, we invite you to elevate your career with a globally recognized brand committed to luxury, innovation, and service excellence.
Responsibility
- Strategic Workforce Planning: Develop and execute HR strategies aligned with business objectives, including succession planning and talent pipeline development.
- Talent Acquisition & Onboarding: Lead end-to-end recruitment, from sourcing to onboarding, ensuring a seamless experience for new hires in a fast-paced hospitality setting.
- Employee Relations & Engagement: Foster a positive workplace culture, resolve conflicts, and implement initiatives to boost morale and retention.
- Performance Management: Design and oversee performance appraisal systems, coaching managers on feedback and development plans.
- Compliance & Policy Administration: Ensure adherence to local labor laws, company policies, and international HR standards.
- Training & Development: Identify skill gaps and coordinate L&D programs to upskill teams across multiple locations.
- Administrative Oversight: Streamline HR and administrative processes, including payroll, benefits, and record-keeping.
- Cross-Functional Collaboration: Partner with department heads to align HR initiatives with operational and financial goals.
Qualifications
- Proven HR Leadership: Minimum 7 years of experience in HR management, preferably in hospitality, aviation, or luxury service industries.
- Bachelor’s Degree: In Human Resources, Business Administration, Psychology, or a related field. Master’s degree or HR certifications (e.g., SHRM, CIPD) are a plus.
- Strategic Thinker: Ability to translate business needs into actionable HR strategies with measurable outcomes.
- Stakeholder Management: Exceptional interpersonal skills to influence and collaborate with senior leadership and diverse teams.
- Legal & Compliance Knowledge: In-depth understanding of Indonesian labor laws and multination HR practices.
- Tech-Savvy: Proficiency in HRIS, ATS, and Microsoft Office Suite. Experience with Workday or SAP is advantageous.
- Language Skills: Fluent in English; proficiency in Indonesian (Bahasa) is highly desirable.
- Adaptability: Thrives in a dynamic, multicultural environment with a hands-on approach to problem-solving.