job description
Join Landison Hotel in Bali as a Housekeeping Supervisor and play a pivotal role in maintaining the highest standards of cleanliness and guest satisfaction in our luxury property. As a key member of our housekeeping team, you will assist the Housekeeping Manager in overseeing daily operations, ensuring that all guest rooms, public areas, and back-of-house spaces are immaculate, welcoming, and aligned with our brand’s commitment to excellence.
This is a fantastic opportunity for a detail-oriented and proactive professional to thrive in a dynamic hospitality environment. Bali’s vibrant tourism industry offers a rewarding career path with opportunities for growth and development in one of the world’s most sought-after destinations.
If you are passionate about delivering exceptional service and leading a team to success, we invite you to apply and become part of our dedicated team at Landison Hotel.
Responsibility
- Supervise and coordinate the daily activities of housekeeping staff to ensure efficient and high-quality service.
- Inspect guest rooms, public areas, and back-of-house spaces to maintain cleanliness and compliance with hotel standards.
- Assign and delegate tasks to housekeeping team members, ensuring timely completion of all duties.
- Monitor and manage inventory of cleaning supplies, linens, and amenities, and place orders as needed.
- Train, mentor, and evaluate housekeeping staff to uphold service excellence and professionalism.
- Address guest concerns or complaints related to housekeeping services promptly and professionally.
- Collaborate with the Housekeeping Manager to develop and implement policies, procedures, and best practices.
- Ensure adherence to health, safety, and sanitation standards in all housekeeping operations.
Qualifications
- Minimum 2-3 years of experience in housekeeping, with at least 1 year in a supervisory role within the hospitality industry.
- Strong leadership and team management skills with the ability to motivate and inspire staff.
- Excellent attention to detail and a commitment to maintaining high standards of cleanliness.
- Proven ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Familiarity with housekeeping software and inventory management systems is a plus.
- Exceptional communication and interpersonal skills, with fluency in English (additional languages are an advantage).
- Flexibility to work varying shifts, including weekends and holidays, as required by hotel operations.
- Knowledge of health and safety regulations, as well as proper handling of cleaning chemicals.