job description
Join the prestigious Accor team at SwissĂ´tel Nusantara, a distinguished 5-star hotel located in the heart of Indonesiaâs new capital city, Ibu Kota Nusantara (IKN). As a Housekeeping Attendant, you will play a vital role in maintaining the highest standards of cleanliness and guest satisfaction in one of the most luxurious hospitality environments in the region.
This is an exceptional opportunity to be part of a world-class hospitality brand, where your dedication to excellence will contribute to creating unforgettable experiences for our guests. If you are passionate about hospitality, detail-oriented, and committed to delivering exceptional service, we invite you to apply and grow your career with Accor.
Responsibility
- Ensure all guest rooms, public areas, and back-of-house spaces are cleaned and maintained to the highest standards of hygiene and presentation.
- Replace and replenish amenities, linens, and supplies in guest rooms as per hotel standards.
- Report any maintenance issues or damages to the appropriate department for prompt resolution.
- Follow all health, safety, and sanitation guidelines to ensure a safe environment for guests and staff.
- Assist with deep cleaning tasks and special projects as assigned by the Housekeeping Supervisor.
- Provide excellent guest service by responding to requests promptly and professionally.
- Maintain inventory of cleaning supplies and equipment, ensuring they are used efficiently and stored properly.
- Collaborate with other departments to ensure seamless operations and guest satisfaction.
Qualifications
- Previous experience in housekeeping or a similar role in the hospitality industry is preferred.
- Strong attention to detail and a commitment to maintaining high standards of cleanliness.
- Excellent time management and organizational skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Good communication skills and a positive, guest-focused attitude.
- Physical stamina to perform tasks that require standing, bending, and lifting.
- Knowledge of cleaning chemicals, equipment, and proper handling procedures.
- Willingness to work flexible hours, including weekends and holidays.