job description
Join our prestigious Luxury Hospitality Group as a Housekeeping Assistant Supervisor and play a pivotal role in maintaining the impeccable standards of our world-class resorts and villas across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is an exceptional opportunity for a detail-oriented professional to lead a team of housekeeping staff in delivering outstanding cleanliness, hygiene, and guest satisfaction in one of the most sought-after destinations in the world.
In this role, you will oversee daily housekeeping operations, ensuring that all areas—from guest rooms and public spaces to back-of-house facilities—meet our rigorous cleanliness and safety standards. You will collaborate closely with management to uphold service excellence, train and mentor staff, and implement best practices in sustainability and efficiency. If you thrive in a fast-paced, high-end hospitality environment and take pride in creating flawless guest experiences, we want you on our team.
Bali’s booming tourism industry offers a dynamic and rewarding career path, with opportunities for growth and professional development. Enjoy competitive compensation, staff benefits, and the chance to work in some of the most luxurious properties in Southeast Asia. Apply now and be part of a team that sets the benchmark for hospitality excellence in Bali!
Responsibility
- Supervise and coordinate daily housekeeping operations to ensure all guest rooms, public areas, and back-of-house facilities meet the highest cleanliness and hygiene standards.
- Lead, train, and mentor a team of housekeeping staff, fostering a culture of excellence, accountability, and teamwork.
- Conduct regular inspections of guest rooms and common areas to ensure compliance with brand standards and guest expectations.
- Collaborate with front office, maintenance, and other departments to address guest requests, resolve issues, and maintain seamless operations.
- Monitor inventory of cleaning supplies, linens, and amenities, and coordinate with procurement to ensure timely replenishment.
- Implement and enforce safety protocols, including proper handling of chemicals, equipment, and waste management, in accordance with local regulations and sustainability practices.
- Assist in the development and execution of training programs to enhance staff skills in cleaning techniques, customer service, and efficiency.
- Prepare reports on housekeeping performance, including room status, maintenance requests, and guest feedback, for management review.
Qualifications
- Minimum of 2-3 years of experience in housekeeping, with at least 1 year in a supervisory or leadership role within a luxury hotel, resort, or villa.
- Proven ability to manage teams, delegate tasks, and drive performance in a fast-paced hospitality environment.
- Strong knowledge of cleaning techniques, equipment, and chemicals, with a commitment to safety and sustainability.
- Excellent communication and interpersonal skills, with the ability to interact professionally with guests, staff, and management.
- Detail-oriented with a keen eye for cleanliness, organization, and presentation standards.
- Ability to work flexible hours, including weekends and holidays, to meet the demands of the hospitality industry.
- Basic computer skills for reporting, inventory management, and communication.
- Fluency in English; additional languages (Bahasa Indonesia, Mandarin, etc.) are a plus.