job description
Join Crown Regency Hotels & Resorts as a Hotel Sales Manager and play a pivotal role in driving revenue growth across our luxury properties in Bali. This is a unique opportunity to lead our sales initiatives, cultivate high-value corporate and group accounts, and shape the future of hospitality sales in one of the world's most sought-after destinations.
As a Hotel Sales Manager, you will be responsible for developing and executing strategic sales plans to maximize occupancy and revenue. You will build and maintain strong relationships with corporate clients, travel agencies, and event planners, ensuring our properties remain the top choice for business and leisure travelers alike. Your expertise in negotiation, market analysis, and customer relationship management will be key to our continued success.
Based in the vibrant and culturally rich island of Bali, you will have the chance to work in a dynamic environment surrounded by breathtaking landscapes and world-class hospitality standards. If you are a results-driven professional with a passion for sales and a deep understanding of the hospitality industry, we invite you to apply and become part of our esteemed team.
Responsibility
- Develop and implement comprehensive sales strategies to achieve and exceed revenue targets for the hotel.
- Identify and secure new business opportunities through proactive sales efforts, including cold calling, networking, and participation in industry events.
- Build and maintain strong relationships with corporate clients, travel agencies, tour operators, and event planners.
- Negotiate contracts and rates with clients to ensure mutually beneficial agreements.
- Conduct market research and analysis to identify trends, competitive positioning, and opportunities for growth.
- Collaborate with the marketing team to create and execute targeted sales campaigns and promotions.
- Prepare and present sales reports, forecasts, and budgets to senior management.
- Ensure high levels of customer satisfaction by addressing client needs and resolving any issues promptly.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in hotel sales, with a proven track record of achieving revenue targets.
- Strong understanding of the hospitality industry, including market trends and competitive landscape.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in using sales and customer relationship management (CRM) software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Fluency in English; additional languages are a plus.