job description
Join Hig Hotel (Langkawi) Sdn. Bhd. as a Hotel Sales Assistant and play a pivotal role in driving guest room and event bookings. This position offers a unique opportunity to contribute to the hotel's success by delivering exceptional administrative, operational, and customer support. If you are passionate about hospitality and sales, this role is perfect for you!
As a Hotel Sales Assistant, you will be the first point of contact for potential guests and event organizers, ensuring they receive top-notch service and information. Your role will involve coordinating with various departments to ensure seamless bookings and guest satisfaction. This is a fantastic opportunity to grow your career in the hospitality industry while working in a dynamic and supportive environment.
We are looking for a motivated individual who is eager to learn and contribute to our team. If you have a knack for sales and a passion for hospitality, we would love to hear from you!
Responsibility
- Assist in maximizing guest room and event bookings through effective sales strategies.
- Provide high-level administrative support to the sales and operations teams.
- Handle customer inquiries and provide exceptional customer service.
- Coordinate with various departments to ensure smooth booking processes.
- Maintain accurate records of bookings and customer interactions.
- Assist in the preparation of sales reports and presentations.
- Participate in sales meetings and contribute to sales strategies.
- Ensure all customer interactions are handled professionally and efficiently.
Qualifications
- High school diploma or equivalent; additional qualifications in hospitality or sales are a plus.
- Proven experience in a sales or customer service role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organizational and administrative skills.
- Proficiency in Microsoft Office and other relevant software.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Willingness to learn and adapt to new challenges.