job description
Are you a dynamic and experienced hospitality professional looking to lead a thriving hotel in Bali? Sumi Hotel is seeking a passionate Hotel General Manager to oversee our operations and elevate guest experiences across our properties in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As the Hotel General Manager, you will be responsible for driving operational excellence, ensuring exceptional service standards, and maximizing profitability. This is a fantastic opportunity to join a growing hotel chain and make a significant impact in Bali’s vibrant hospitality industry.
If you have a proven track record in hotel management, strong leadership skills, and a commitment to delivering outstanding guest experiences, we want to hear from you!
Responsibility
- Oversee daily hotel operations, ensuring smooth and efficient service delivery.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage budgets, financial planning, and revenue optimization.
- Lead, mentor, and train a diverse team of hospitality professionals.
- Ensure compliance with health, safety, and hygiene standards.
- Build and maintain strong relationships with vendors, partners, and local authorities.
- Monitor market trends and competitor activities to stay ahead in the industry.
- Drive sales and marketing initiatives to increase occupancy and revenue.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in a General Manager role.
- Proven leadership and team management skills.
- Strong financial acumen and budgeting experience.
- Excellent communication and interpersonal skills.
- Fluency in English and Bahasa Indonesia is preferred.
- Knowledge of hotel management software and systems.
- Ability to work under pressure and handle multiple tasks efficiently.