job description
Join QuadM Manpower, a leading hospitality staffing solutions provider, and become part of Baliâs vibrant tourism and hospitality industry! We are seeking enthusiastic and customer-focused Service Crew (Staff Helpers) to deliver exceptional service at premium resorts, beach clubs, and restaurants across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Service Crew, you will play a pivotal role in creating memorable guest experiences in Baliâs world-renowned hospitality scene. Whether youâre welcoming guests at a luxury resort, assisting with beachfront dining, or ensuring smooth operations in a bustling restaurant, your dedication to service excellence will set you apart. This is an exciting opportunity to work in dynamic environments, interact with international guests, and grow your career in one of the worldâs most sought-after travel destinations.
QuadM Manpower partners with top-tier hospitality brands, offering competitive salaries, professional development, and a supportive work environment. If you are passionate about hospitality, thrive in fast-paced settings, and take pride in delivering outstanding service, we want to hear from you!
Responsibility
- Greet and assist guests with warmth and professionalism, ensuring a welcoming atmosphere.
- Take and process food and beverage orders accurately and efficiently.
- Prepare and serve orders in accordance with established standards and guest preferences.
- Maintain cleanliness and organization of dining areas, service stations, and guest facilities.
- Collaborate with kitchen and bar teams to ensure timely and seamless service delivery.
- Handle guest inquiries, requests, and feedback with a positive and solution-oriented approach.
- Adhere to health, safety, and hygiene protocols to ensure a safe environment for guests and staff.
- Assist in setting up and breaking down event spaces, buffets, and special dining arrangements.
Qualifications
- Minimum of 6 months of experience in hospitality, food service, or customer-facing roles (fresh graduates are welcome to apply).
- Strong communication skills in English; additional languages (e.g., Indonesian, Mandarin, Russian) are a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Team-oriented mindset with a proactive and adaptable attitude.
- Basic knowledge of food and beverage service standards and POS systems.
- Physical stamina to stand for extended periods and handle light lifting.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Positive attitude, professional demeanor, and a passion for delivering exceptional guest experiences.