job description
Join Fairmont Singapore & Swissôtel The Stamford as an Assistant Manager for Skai, where luxury meets leadership. This is your opportunity to shine in a dynamic role that offers unparalleled career growth in the heart of Bali’s most prestigious hospitality destinations.
At Skai, we believe in fostering talent and empowering our team to deliver exceptional guest experiences. As an Assistant Manager, you will play a pivotal role in overseeing operations, leading a high-performing team, and ensuring the highest standards of service excellence. Whether you're in Canggu, Ubud, or any of our stunning locations, you’ll be part of a brand that values innovation, professionalism, and personal development.
If you are passionate about hospitality, thrive in fast-paced environments, and are ready to take the next step in your career, we invite you to apply. Together, we’ll create unforgettable moments for our guests while building a rewarding future for you.
Responsibility
- Assist in the daily management of Skai’s operations, ensuring seamless service delivery and guest satisfaction.
- Lead, mentor, and develop a team of hospitality professionals to uphold brand standards and exceed expectations.
- Oversee guest relations, resolving inquiries and concerns with professionalism and efficiency.
- Collaborate with cross-functional teams to coordinate events, promotions, and special projects.
- Monitor and maintain inventory, budgets, and financial reports to optimize profitability.
- Implement and enforce health, safety, and hygiene protocols in compliance with industry regulations.
- Drive continuous improvement initiatives to enhance operational efficiency and guest experience.
- Represent the brand at industry events, networking opportunities, and community engagements.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in a supervisory or managerial role within luxury hospitality.
- Proven leadership skills with a track record of team development and performance management.
- Exceptional communication and interpersonal abilities, with fluency in English (additional languages a plus).
- Strong problem-solving skills and the ability to thrive in high-pressure environments.
- Proficiency in hospitality management software and Microsoft Office Suite.
- Flexibility to work evenings, weekends, and holidays as required by operational needs.
- Passion for delivering world-class service and a commitment to upholding brand values.