job description
Join Watsons, Asiaâs leading health and beauty retailer, as a Health & Wellness Advisor in the vibrant island of Bali! In this customer-facing role, youâll be the trusted expert guiding shoppers toward personalized health, beauty, and wellness solutions. Whether itâs recommending skincare routines, advising on vitamins, or promoting our latest wellness products, your expertise will enhance the shopping experience and drive sales.
Based in one of Baliâs prime locationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungâyouâll work in a dynamic retail environment where your passion for health and beauty can thrive. Watsons is committed to fostering a supportive and inclusive workplace where your growth is prioritized.
If youâre a proactive, customer-focused professional with a flair for retail and a desire to make a difference in peopleâs lives, this is your opportunity to shine with a globally recognized brand.
Responsibility
- Provide expert advice on health, beauty, and wellness products to customers, tailoring recommendations to their needs.
- Achieve and exceed sales targets by promoting Watsonsâ product range through consultative selling.
- Maintain up-to-date knowledge of product features, benefits, and promotions to deliver accurate information.
- Ensure exceptional customer service by handling inquiries, resolving complaints, and creating a welcoming in-store experience.
- Assist in visual merchandising, stock replenishment, and maintaining store standards to enhance product appeal.
- Collaborate with the team to execute marketing campaigns, in-store events, and loyalty programs.
- Process transactions efficiently using POS systems while adhering to cash-handling and inventory procedures.
- Uphold health and safety standards, including hygiene protocols and compliance with retail regulations.
Qualifications
- Minimum 1 year of experience in retail, customer service, or a related field (health/beauty industry preferred).
- Strong communication and interpersonal skills with a customer-centric approach.
- Passion for health, beauty, and wellness with a willingness to continuously learn about new products.
- Ability to work flexible hours, including weekends and public holidays, in a fast-paced environment.
- Basic computer literacy (POS systems, inventory management) is a plus.
- Fluent in English; proficiency in Bahasa Indonesia is advantageous.
- Proven sales and upselling skills with a results-driven mindset.
- High school diploma or equivalent; higher education in business, marketing, or health sciences is a bonus.