job description
Are you a dynamic Head of Operations (F&B) with a passion for driving excellence in the hospitality industry? We are seeking a visionary leader to join our growing F&B chain in Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is a unique opportunity to shape the future of our operations, ensuring seamless performance, sustainable growth, and an unforgettable guest experience across our portfolio.
As the Head of Operations, you will be the driving force behind our strategic initiatives, overseeing daily operations, optimizing efficiency, and fostering a culture of innovation. You’ll collaborate with cross-functional teams to elevate service standards, streamline processes, and maximize profitability while maintaining our commitment to quality and guest satisfaction. If you thrive in a fast-paced, results-driven environment and have a proven track record in F&B operations, we want to hear from you!
Bali’s booming hospitality sector offers an exciting backdrop for your career growth. Whether you’re managing high-volume venues in Kuta or curating bespoke dining experiences in Ubud, this role promises diversity, challenge, and the chance to make a lasting impact. Join us and be part of a team that values creativity, leadership, and excellence.
Why Bali? Beyond the professional opportunities, Bali offers a unique lifestyle—from stunning beaches and lush landscapes to a thriving expat community and world-class amenities. This is more than a job; it’s a chance to live and work in one of the most sought-after destinations in the world.
Responsibility
- Develop and execute strategic operational plans to drive growth, efficiency, and profitability across all F&B outlets in Bali.
- Oversee daily operations, ensuring adherence to brand standards, local regulations, and company policies.
- Lead, mentor, and inspire a high-performing team of managers and staff, fostering a culture of accountability and excellence.
- Collaborate with senior leadership to identify opportunities for expansion, innovation, and process improvement.
- Monitor financial performance, including P&L management, budgeting, and cost control, to achieve business objectives.
- Ensure exceptional guest experiences by maintaining high service standards and addressing feedback proactively.
- Build and maintain strong relationships with vendors, suppliers, and local authorities to support smooth operations.
- Stay ahead of industry trends and implement best practices to keep our F&B offerings competitive and relevant.
Qualifications
- Minimum of 8-10 years of experience in F&B operations, with at least 3-5 years in a senior leadership role (e.g., Head of Operations, Operations Manager, or General Manager).
- Proven track record of managing multi-unit operations in the hospitality or F&B industry, preferably in a high-growth environment.
- Strong financial acumen, with experience in P&L management, budgeting, and cost optimization.
- Exceptional leadership skills, with the ability to motivate and develop teams in a fast-paced setting.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- In-depth knowledge of F&B industry trends, regulations, and best practices, particularly in Southeast Asia.
- Experience working in Bali or similar international destinations is highly desirable.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).