job description
Join Raffles Medical Group, a leading healthcare provider, as a Group Policy Administration Executive in our dynamic Raffles Corporate Solutions (RCS) team based in Bali. This role is pivotal in ensuring seamless policy management for our corporate clients, supporting business growth and client satisfaction in the region.
As part of our mission to deliver exceptional healthcare services, you will play a key role in processing group insurance policies, managing renewals, and maintaining accurate records. Your expertise will contribute to the efficiency and compliance of our corporate health solutions, reinforcing Raffles Medical Group’s reputation for excellence.
This is a unique opportunity to work in a fast-paced, international environment while enjoying the vibrant lifestyle of Bali. If you are detail-oriented, analytical, and passionate about administrative excellence, we invite you to apply and grow with us.
Responsibility
- Process new business applications, renewals, and endorsements for corporate group health insurance policies.
- Liaise with underwriters, brokers, and corporate clients to ensure accurate and timely policy issuance.
- Maintain and update policy records in the company’s database, ensuring data integrity and compliance.
- Prepare and verify policy documents, certificates, and invoices for corporate clients.
- Coordinate with finance teams to ensure premium collections and billing accuracy.
- Handle client inquiries and resolve policy-related issues promptly and professionally.
- Generate reports on policy status, renewals, and claims for management review.
- Collaborate with cross-functional teams to streamline policy administration processes.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Finance, Insurance, or a related field.
- Minimum 2 years of experience in policy administration, insurance, or corporate client servicing.
- Strong understanding of group insurance policies, underwriting, and regulatory requirements.
- Proficient in Microsoft Office (Excel, Word) and policy management systems.
- Excellent communication and interpersonal skills to engage with clients and internal stakeholders.
- High attention to detail and ability to manage multiple tasks in a deadline-driven environment.
- Familiarity with healthcare or medical insurance products is a plus.
- Fluency in English; additional language skills (e.g., Indonesian) are advantageous.