job description
Join Applied Materials, the global leader in materials engineering solutions that power the production of virtually every new semiconductor chip in the world. As a Global Product Support (GPS) Engineer specializing in Wet Clean and Thin Film Equipment, you will play a pivotal role in ensuring the seamless operation, maintenance, and optimization of cutting-edge semiconductor manufacturing tools.
Based in the vibrant and innovative hub of Bali, Indonesia, you will collaborate with a global team of experts to deliver world-class technical support, troubleshoot complex equipment issues, and drive continuous improvements in process performance. This is a unique opportunity to contribute to the future of technology while enjoying the dynamic work-life balance that Bali offers.
If you are passionate about semiconductor equipment, thrive in a fast-paced, problem-solving environment, and want to be part of a company that shapes the future of the tech industry, we invite you to apply today.
Responsibility
- Provide on-site and remote technical support for Wet Clean and Thin Film equipment, ensuring minimal downtime and maximum efficiency.
- Perform preventive maintenance, diagnostics, and repairs on semiconductor manufacturing tools to maintain optimal performance.
- Collaborate with cross-functional teams (engineering, R&D, and customer support) to resolve complex technical issues and improve system reliability.
- Develop and implement process improvements and best practices to enhance equipment uptime and yield.
- Conduct training sessions for customers and internal teams on equipment operation, maintenance, and troubleshooting.
- Document technical issues, solutions, and recommendations in detailed reports for continuous knowledge sharing.
- Stay updated with the latest semiconductor industry trends and emerging technologies in Wet Clean and Thin Film processes.
- Ensure compliance with safety protocols and quality standards in all technical activities.
Qualifications
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Chemical Engineering, or a related field.
- Minimum 3-5 years of experience in semiconductor equipment support, with a focus on Wet Clean or Thin Film processes.
- Hands-on experience with troubleshooting, maintenance, and repair of semiconductor manufacturing tools (e.g., Applied Materials, Lam Research, or similar).
- Strong understanding of process control, vacuum systems, and chemical delivery systems in semiconductor environments.
- Excellent problem-solving and analytical skills with the ability to work under pressure in a fast-paced environment.
- Proven ability to read and interpret technical schematics, manuals, and documentation.
- Strong communication and interpersonal skills to effectively collaborate with global teams and customers.
- Willingness to travel regionally or internationally as required for on-site support.