job description
Join Putra Perkasa Abadi as a General Services Manager in beautiful Bali and play a pivotal role in ensuring seamless operations for our hospitality and administrative facilities. This position is ideal for a detail-oriented professional passionate about creating safe, comfortable, and efficient environments for both staff and guests.
As part of our dynamic team, you will oversee the day-to-day management of office operations, staff accommodations (mess facilities), and supporting infrastructure. Your expertise will directly contribute to enhancing guest satisfaction, operational excellence, and the overall reputation of our hospitality services in one of Indonesia’s most sought-after destinations.
Bali’s thriving tourism industry offers a unique opportunity to grow your career while enjoying a vibrant work-life balance. If you thrive in fast-paced environments and have a knack for problem-solving, this role is your chance to make a lasting impact.
Responsibility
- Oversee and coordinate all general services operations, including office administration, staff accommodations, and facility maintenance.
- Ensure compliance with health, safety, and hygiene standards across all managed facilities.
- Develop and implement operational policies and procedures to optimize efficiency and service quality.
- Manage vendor relationships for cleaning, security, and maintenance services, ensuring cost-effective and high-quality deliverables.
- Monitor inventory levels for office and mess supplies, placing orders as needed to avoid shortages.
- Address and resolve any operational issues or guest complaints promptly and professionally.
- Collaborate with cross-functional teams to support hospitality services and enhance guest experiences.
- Prepare regular reports on facility usage, expenses, and performance metrics for management review.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in general services, facility management, or hospitality operations.
- Strong leadership and team management skills with a proactive approach to problem-solving.
- Excellent communication and interpersonal skills to liaise with staff, vendors, and guests.
- Proficient in MS Office and facility management software; familiarity with ERP systems is a plus.
- Knowledge of local regulations and best practices in facility management and workplace safety.
- Ability to work under pressure, multitask, and adapt to changing priorities in a dynamic environment.
- Fluency in English and Indonesian; additional languages are an advantage.