job description
Join Lazada, Southeast Asia’s leading e-commerce platform, as a General Merchandise Intern in the heart of Bali! This is a unique opportunity to gain hands-on experience in brand portfolio management, merchant relations, and commercial strategy while working in a dynamic, fast-paced environment.
As an intern, you’ll play a key role in developing, monitoring, and optimizing a portfolio of brands and merchants on the Lazada platform. You’ll collaborate with cross-functional teams to drive sales growth, enhance customer experience, and execute data-driven strategies that shape the future of e-commerce in the region.
Based in Bali’s vibrant business hubs (Canggu, Ubud, Denpasar, or surrounding areas), you’ll enjoy a flexible, innovative workspace while contributing to one of the most exciting digital marketplaces in Asia. Whether you’re a recent graduate or a student looking for real-world experience, this internship will equip you with invaluable skills in e-commerce, sales, and strategic business development.
Responsibility
- Assist in managing and expanding a portfolio of brands and merchants on the Lazada platform, ensuring alignment with commercial goals.
- Monitor sales performance, inventory levels, and customer feedback to identify growth opportunities and areas for improvement.
- Collaborate with marketing and operations teams to execute promotional campaigns, discounts, and merchandising strategies.
- Conduct market research and competitive analysis to support data-driven decision-making for portfolio optimization.
- Assist in negotiating terms with merchants and ensuring compliance with Lazada’s policies and standards.
- Prepare weekly and monthly reports on portfolio performance, highlighting key metrics and insights.
- Support the onboarding of new merchants and provide training on platform tools and best practices.
- Contribute to cross-functional projects aimed at enhancing the customer shopping experience and operational efficiency.
Qualifications
- Currently enrolled in or recently graduated from a Bachelor’s or Master’s degree in Business, Marketing, E-Commerce, or a related field.
- Strong analytical and problem-solving skills, with the ability to interpret data and trends.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Proficient in Microsoft Excel/Google Sheets for data analysis and reporting.
- Passionate about e-commerce, digital marketing, or retail with a keen interest in Southeast Asia’s market dynamics.
- Self-motivated, detail-oriented, and able to work independently as well as in a team.
- Prior experience in sales, customer service, or merchant management is a plus but not required.
- Willingness to relocate to Bali (Canggu, Ubud, Denpasar, or nearby areas) for the duration of the internship.