job description
Join PT Pesonna Optima Jasa as a Frontliner/Teller and become the face of a leading BUMN bank in Bali! This is your opportunity to work in a dynamic financial environment, providing exceptional customer service while handling daily banking transactions. Based in key locations across Bali, including Canggu, Ubud, and Denpasar, you'll play a crucial role in ensuring smooth banking operations and delivering a seamless customer experience.
As a Frontliner/Teller, you'll be responsible for processing transactions, assisting customers with inquiries, and maintaining high standards of accuracy and professionalism. This role is perfect for individuals who thrive in customer-facing positions and are passionate about the banking and financial services sector.
If you're detail-oriented, have strong communication skills, and are eager to grow in the banking industry, we want to hear from you! Enjoy competitive compensation, professional development opportunities, and the chance to work with a reputable financial institution.
Responsibility
- Process customer transactions, including deposits, withdrawals, and transfers, with accuracy and efficiency.
- Provide excellent customer service by addressing inquiries, resolving issues, and offering banking solutions.
- Maintain cash drawers and ensure all transactions are balanced at the end of each shift.
- Promote banking products and services to customers, such as savings accounts, loans, and credit cards.
- Verify customer identities and ensure compliance with banking regulations and security protocols.
- Assist in opening and closing accounts, updating customer information, and handling documentation.
- Collaborate with team members to ensure smooth branch operations and a positive customer experience.
- Stay updated on banking policies, procedures, and new financial products to provide accurate information to customers.
Qualifications
- Minimum high school diploma or equivalent; a degree in Finance, Banking, or a related field is a plus.
- Previous experience in a customer service or banking role is preferred but not required.
- Strong numerical and analytical skills with attention to detail.
- Excellent communication and interpersonal skills to interact with diverse customers.
- Proficiency in using banking software and basic computer applications.
- Ability to handle cash and financial transactions responsibly and accurately.
- Knowledge of banking regulations and compliance standards is an advantage.
- Willingness to work in shifts and adapt to a fast-paced banking environment.