job description
Join a prestigious clinic in the heart of Bali as our Front Office Receptionist and become the welcoming face of our establishment. This is a unique opportunity to work in a dynamic, professional environment where your interpersonal skills and attention to detail will make a lasting impression on clients and visitors.
In this role, you will manage the reception area, handle administrative tasks, and ensure seamless operations while enjoying a flexible contract with opportunities for professional growth. The position offers competitive compensation, a supportive work culture, and the chance to develop your career in the thriving hospitality and healthcare sectors of Bali.
Ideal for candidates who thrive in customer-facing roles, this position is perfect for those who take pride in delivering exceptional service and maintaining a polished, professional demeanor. Whether you're greeting guests, coordinating appointments, or managing inquiries, your contributions will be integral to our clinic’s success.
Responsibility
- Greet and welcome visitors, patients, and staff with a professional and friendly demeanor.
- Manage front desk operations, including check-ins, check-outs, and appointment scheduling.
- Handle incoming calls, emails, and inquiries, providing accurate and timely responses.
- Maintain a clean, organized, and inviting reception area.
- Assist with administrative tasks such as filing, data entry, and record-keeping.
- Coordinate with medical and administrative staff to ensure smooth clinic operations.
- Process payments and manage billing inquiries with discretion and accuracy.
- Address and resolve any client concerns or complaints in a diplomatic manner.
Qualifications
- Minimum 1-2 years of experience in a front office, receptionist, or customer service role, preferably in healthcare or hospitality.
- Excellent communication skills in English (additional languages are a plus).
- Strong organizational and multitasking abilities.
- Professional appearance and a courteous, approachable attitude.
- Proficiency in basic computer applications (e.g., Microsoft Office, email, scheduling software).
- Ability to work independently and as part of a team in a fast-paced environment.
- High attention to detail and problem-solving skills.
- Flexibility to adapt to varying schedules and workloads.