job description
Join the International Modern Arabic School (KL) as a Front Office Receptionist and play a pivotal role in creating a welcoming and efficient environment for students, parents, and visitors. As the first point of contact, you will embody professionalism, warmth, and organizational excellence, ensuring seamless administrative operations and outstanding customer service.
This is a unique opportunity to contribute to a dynamic educational institution that values cultural diversity, modern learning, and administrative precision. If you thrive in a fast-paced setting, enjoy engaging with people, and take pride in maintaining an organized front office, we invite you to apply.
Responsibility
- Greet and assist visitors, students, and parents with a professional and friendly demeanor.
- Manage incoming calls, emails, and inquiries, providing accurate and timely responses.
- Coordinate front desk operations, including appointment scheduling, visitor logs, and mail distribution.
- Maintain a tidy and organized reception area, ensuring a positive first impression for all guests.
- Provide administrative support to staff, including document preparation, filing, and data entry.
- Handle student and parent inquiries regarding school policies, events, and general information.
- Assist in coordinating school events, meetings, and logistics as needed.
- Uphold confidentiality and discretion in all communications and record-keeping.
Qualifications
- Minimum Diploma in Business Administration, Office Management, or a related field.
- Proven experience (1-2 years) in a receptionist, administrative, or customer service role, preferably in an educational or multicultural environment.
- Excellent communication skills in English (written and verbal); proficiency in Malay or Arabic is a plus.
- Strong organizational and multitasking abilities with keen attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
- Friendly, approachable, and able to work under pressure in a busy environment.
- High level of professionalism, integrity, and discretion in handling sensitive information.
- Ability to work full-time with flexibility for occasional event support.