job description
Join Mediatech ID, a pioneering edutech company dedicated to delivering innovative communication and digital service solutions. As a leader in the education technology sector, we are committed to transforming how individuals and organizations connect, learn, and grow in the digital age. We are seeking a highly organized and customer-focused Front Office Administrator to join our dynamic team in Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung).
In this role, you will be the face of our company, ensuring seamless front office operations while providing exceptional support to our clients, partners, and internal teams. You will play a key role in maintaining a professional and welcoming environment, managing administrative tasks, and contributing to the overall efficiency of our operations. If you thrive in a fast-paced, collaborative setting and have a passion for delivering outstanding service, we want to hear from you!
This is a full-time position offering competitive compensation, professional growth opportunities, and the chance to be part of a mission-driven organization at the forefront of digital education and communication. Enjoy the vibrant culture of Bali while advancing your career with a forward-thinking edutech company.
Why Join Mediatech ID?
- Be part of a company that values innovation, creativity, and impact in the digital education space.
- Work in a supportive, collaborative environment with opportunities for professional development.
- Enjoy the unique lifestyle and work-life balance that Bali offers.
- Competitive salary and benefits package tailored to your growth and success.
Responsibility
- Serve as the first point of contact for visitors, clients, and partners, ensuring a professional and welcoming experience.
- Manage front desk operations, including handling phone calls, emails, and in-person inquiries with efficiency and courtesy.
- Coordinate and schedule meetings, appointments, and conference room bookings for internal teams and external stakeholders.
- Maintain office supplies, equipment, and facilities to ensure a well-organized and functional workspace.
- Assist with administrative tasks such as data entry, filing, and document preparation to support smooth office operations.
- Collaborate with HR and management teams to facilitate onboarding processes for new employees and visitors.
- Monitor and manage office security protocols, including visitor logs and access control systems.
- Support event coordination and logistics for company meetings, workshops, and client engagements.
Qualifications
- Minimum of 2 years of experience in a front office, administrative, or customer service role.
- Proficiency in English and Bahasa Indonesia, with excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- Experience using office software such as Microsoft Office (Word, Excel, Outlook) and Google Workspace.
- Professional demeanor with a customer-focused attitude and problem-solving mindset.
- Ability to work independently as well as part of a team, with a proactive and detail-oriented approach.
- Familiarity with basic office equipment (printers, scanners, phone systems) and administrative tools.
- Previous experience in the edutech, digital services, or related industry is a plus.