job description
Kickstart your hospitality leadership journey with DRIM Korean Steakhouse as a Front-of-House Management Trainee in the vibrant heart of Bali. This immersive program is designed for ambitious professionals eager to master the art of fine dining service, team leadership, and operational excellence in a high-end F&B environment.
As part of our dynamic team, you’ll gain hands-on experience in guest relations, service standardization, and revenue optimization while working alongside seasoned industry experts. This role offers a clear career progression path toward managerial positions, with mentorship and training tailored to your growth. Whether you’re coordinating seamless dining experiences, resolving guest concerns, or analyzing service metrics, you’ll play a pivotal role in upholding our reputation for exceptional Korean hospitality.
Based in Canggu, Bali, you’ll thrive in a multicultural setting where innovation meets tradition. If you’re passionate about delivering unforgettable guest experiences and ready to take the first step toward becoming an F&B leader, we invite you to apply.
Responsibility
- Assist in overseeing daily Front-of-House operations, ensuring service standards align with DRIM’s luxury dining ethos.
- Lead and mentor service staff, fostering a culture of excellence, teamwork, and guest-centricity.
- Coordinate reservations, seating arrangements, and guest flow to optimize table turnover and satisfaction.
- Handle guest inquiries, complaints, and special requests with professionalism and discretion.
- Collaborate with the kitchen and bar teams to ensure seamless service synchronization and timely order delivery.
- Monitor inventory of FOH supplies (e.g., glassware, linens) and place orders as needed.
- Participate in staff training programs to uphold service consistency and brand standards.
- Assist in analyzing sales reports and guest feedback to identify areas for improvement.
Qualifications
- Diploma or Bachelor’s degree in Hospitality Management, Business, or a related field (fresh graduates welcome).
- Minimum 1 year of experience in F&B service, preferably in fine dining or upscale restaurants.
- Strong communication and interpersonal skills with fluency in English (additional languages a plus).
- Proven ability to multitask in fast-paced environments while maintaining composure.
- Passion for customer service excellence and a keen eye for detail.
- Basic knowledge of POS systems and reservation software (e.g., OpenTable, Toast).
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Eligibility to work in Indonesia (work visa sponsorship may be provided for exceptional candidates).