job description
Are you passionate about delivering exceptional customer experiences? AgriPacific Corporation is seeking enthusiastic and dedicated Front-of-House (FOH) Store Crew to join our dynamic team in Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As the face of our brand, you’ll play a pivotal role in creating memorable interactions for our customers while ensuring smooth operations. This is an excellent opportunity for individuals who thrive in fast-paced environments, enjoy engaging with diverse clientele, and are eager to grow their careers in hospitality and customer service.
At AgriPacific Corporation, we value teamwork, professionalism, and a customer-first mindset. You’ll work alongside a supportive team in a culturally rich and scenic setting, making every day an exciting adventure. Whether you’re assisting customers, managing store operations, or contributing to a positive work environment, your role will directly impact our success and reputation.
If you’re a people person with a passion for service and a desire to develop your skills in a thriving industry, we’d love to hear from you. Join us and be part of a team that celebrates excellence, innovation, and community!
Responsibility
- Greet and assist customers with a friendly and professional demeanor, ensuring a positive and welcoming experience.
- Manage front-of-house operations, including handling customer inquiries, processing transactions, and maintaining store presentation.
- Collaborate with team members to ensure smooth workflow and efficient service during peak hours.
- Address and resolve customer concerns or complaints promptly and courteously, escalating issues when necessary.
- Maintain a clean, organized, and visually appealing store environment to enhance customer satisfaction.
- Assist in inventory management, including restocking products and monitoring supply levels.
- Adhere to company policies, procedures, and safety standards to ensure compliance and operational excellence.
- Contribute to team meetings and training sessions to improve service quality and operational efficiency.
Qualifications
- Minimum of 1 year of experience in customer service, hospitality, or retail (fresh graduates with relevant internships are welcome).
- Strong communication skills in English; proficiency in Bahasa Indonesia or other languages is a plus.
- Ability to work in a fast-paced environment while maintaining a positive and professional attitude.
- Basic math skills for handling transactions and managing cash registers.
- Flexibility to work in shifts, including weekends, evenings, and holidays as required.
- Team-oriented mindset with a willingness to support colleagues and contribute to a collaborative work environment.
- Problem-solving skills and the ability to think on your feet to address customer needs effectively.
- Physical stamina to stand for extended periods and perform tasks such as lifting and moving products.