job description
Join Polystar General Services, Inc. as our Front Desk Receptionist and become the welcoming face of our professional team in the vibrant heart of Bali! This is an exceptional opportunity to grow your career in administration while working in some of Bali’s most sought-after locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As the first point of contact for our clients, visitors, and team members, you’ll play a pivotal role in creating a positive and lasting impression. Your warm demeanor, professionalism, and organizational skills will ensure smooth operations and exceptional service delivery. This role is perfect for individuals who thrive in dynamic environments, enjoy interacting with diverse groups of people, and are eager to develop their administrative and customer service expertise.
At Polystar General Services, we value talent, dedication, and a proactive attitude. In return, we offer a competitive salary package (IDR 3,500,000 – IDR 4,000,000 per month), a supportive work environment, and ample opportunities for professional growth. Whether you’re a seasoned receptionist or looking to step into a role that combines hospitality with administration, this is your chance to shine in one of the world’s most beautiful destinations.
If you’re ready to take the next step in your career while enjoying the unique lifestyle that Bali has to offer, we’d love to hear from you. Apply today and let’s create something amazing together!
Responsibility
- Greet and welcome guests, clients, and employees with a friendly and professional demeanor, ensuring a positive first impression.
- Manage incoming calls, emails, and inquiries efficiently, directing them to the appropriate departments or individuals.
- Maintain the front desk area, ensuring it is tidy, organized, and equipped with necessary materials (e.g., brochures, forms, stationery).
- Coordinate and schedule appointments, meetings, and conference room bookings, ensuring optimal use of resources.
- Assist with administrative tasks such as filing, data entry, and preparing documents or reports as needed.
- Handle visitor logs, security protocols, and access control to ensure the safety and security of the premises.
- Provide support to other departments, including HR, operations, and management, as required.
- Stay updated on company policies, services, and promotions to provide accurate information to visitors and callers.
Qualifications
- Proven experience as a Receptionist, Front Desk Officer, or similar role in a corporate, hospitality, or administrative setting.
- Excellent communication skills in English (both verbal and written); proficiency in Bahasa Indonesia or other languages is a plus.
- Strong organizational and multitasking abilities, with a keen eye for detail.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills.
- Professional appearance and a customer-focused attitude with a passion for delivering exceptional service.
- Ability to work independently, handle pressure, and adapt to changing priorities in a fast-paced environment.
- High school diploma or equivalent; additional certifications in administration or hospitality are advantageous.
- Familiarity with office equipment (e.g., printers, scanners, phone systems) and basic troubleshooting.