job description
Join Yasunli Abadi Utama Plastik as a Front Desk Receptionist in the vibrant heart of Badung, Bali! This is your opportunity to become the welcoming face of our organization, ensuring every visitorâwhether a client, partner, or guestâreceives a seamless, professional, and warm experience from the moment they arrive.
In this dynamic role, you will serve as the first point of contact, embodying our companyâs commitment to excellence, clarity, and hospitality. Your ability to communicate effectively, multitask efficiently, and maintain composure under pressure will be key to creating lasting impressions and supporting our operational success.
Based in one of Baliâs most strategic business hubs, this position offers a unique blend of corporate professionalism and tropical charm, making it ideal for individuals who thrive in fast-paced environments while enjoying the islandâs renowned work-life balance.
Responsibility
- Visitor Management: Greet, welcome, and direct visitors with a polite and professional demeanor, ensuring a positive first impression.
- Communication Hub: Handle incoming calls, emails, and messages, relaying accurate information to the appropriate departments in a timely manner.
- Appointment Coordination: Schedule and confirm meetings, conferences, and interviews, managing calendars for executives and teams as needed.
- Administrative Support: Assist with clerical tasks such as filing, data entry, and preparing meeting materials to support office operations.
- Information Dissemination: Provide clear and concise information about the company, its services, and key personnel to visitors and callers.
- Workplace Safety & Compliance: Monitor visitor logs, issue badges, and ensure adherence to security protocols and company policies.
- Multilingual Assistance: Offer support in English and Indonesian to accommodate diverse visitors and enhance communication.
- Problem Resolution: Address visitor inquiries or concerns promptly, escalating issues to management when necessary.
Qualifications
- Proven Experience: Minimum 1-2 years of experience in a receptionist, front desk, or customer service role, preferably in a corporate or hospitality setting.
- Exceptional Communication: Fluent in English and Indonesian with excellent verbal and written skills.
- Professional Appearance: Well-groomed with a friendly, approachable demeanor and strong interpersonal skills.
- Tech-Savvy: Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using office equipment (e.g., phones, printers, scanners).
- Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain accuracy in a busy environment.
- Customer-Centric Mindset: A passion for delivering outstanding service with a solution-oriented approach.
- Adaptability: Flexibility to handle unexpected situations and work occasional overtime or weekends as required.
- Education: High school diploma or equivalent; additional certification in hospitality or administration is a plus.