job description
Join PT. Ligatennis Sports Management as a Front Desk Receptionist in the breathtaking region of Uluwatu, Bali! We are seeking a passionate, customer-focused professional to represent our brand and deliver exceptional service to guests, clients, and team members.
As the first point of contact, you will play a pivotal role in creating a welcoming atmosphere, managing administrative tasks, and ensuring smooth operations at our front desk. This is a fantastic opportunity for individuals who thrive in dynamic environments, enjoy interacting with people, and take pride in delivering high-quality service.
If you are detail-oriented, proactive, and eager to contribute to a growing team, we invite you to apply and become a valued member of our family. Immediate start available for the right candidate!
Responsibility
- Greet and welcome guests, clients, and visitors with a professional and friendly demeanor.
- Manage incoming calls, emails, and inquiries, providing accurate and timely responses.
- Handle check-ins, check-outs, and reservations with efficiency and attention to detail.
- Maintain a clean, organized, and well-presented front desk area.
- Coordinate with other departments to ensure seamless guest experiences.
- Process payments, issue receipts, and manage administrative records.
- Assist with general office duties, including filing, data entry, and report preparation.
- Address guest concerns or complaints promptly and professionally.
Qualifications
- Proven experience in a front desk, receptionist, or customer service role (preferably in hospitality or sports management).
- Excellent communication and interpersonal skills in English (Bahasa Indonesia is a plus).
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel) and basic office equipment.
- Friendly, approachable, and able to work under pressure.
- High school diploma or equivalent; additional certifications in hospitality are advantageous.
- Willingness to work flexible hours, including weekends and holidays.
- Passion for delivering outstanding service and creating positive first impressions.