job description
Join Fr33dom Fitness Pte Ltd as a Front Desk Receptionist and become the welcoming face of our dynamic fitness community! This is an immediate vacancy for a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.
As the first point of contact for members and visitors, you will play a crucial role in creating a positive and energetic atmosphere. Whether you're greeting guests, managing inquiries, or ensuring smooth operations, your professionalism and enthusiasm will help elevate the Fr33dom Fitness experience.
If you're organized, friendly, and ready to make an impact, we want to hear from you! Apply now and take the first step toward a rewarding career in the fitness industry.
Responsibility
- Greet and welcome members and visitors with a warm and professional demeanor.
- Manage front desk operations, including check-ins, inquiries, and appointment scheduling.
- Handle phone calls, emails, and in-person communications efficiently and courteously.
- Assist with membership registrations, renewals, and payments.
- Maintain a clean and organized reception area.
- Provide information about fitness programs, classes, and facilities.
- Collaborate with the team to ensure a seamless member experience.
- Address and resolve member concerns or issues promptly.
Qualifications
- High school diploma or equivalent; additional certification in hospitality or administration is a plus.
- Proven experience in a customer service or front desk role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in basic computer applications (e.g., MS Office, email).
- Friendly, approachable, and professional attitude.
- Ability to work flexible hours, including weekends if required.
- Passion for fitness and wellness is a bonus!