job description
Join Hap Seng, a leading corporate entity, as a Front Desk & Receptionist Executive in the vibrant heart of Bali. This role offers a unique opportunity to represent our brand with professionalism and warmth, ensuring every visitor, client, and employee experiences exceptional service from the moment they arrive.
As the first point of contact, you will play a pivotal role in shaping first impressions, managing communications, and maintaining the seamless operation of our front office. Your organizational skills, attention to detail, and ability to multitask in a fast-paced environment will be key to your success. Located in one of Bali’s most dynamic areas, this position combines corporate professionalism with the island’s renowned hospitality culture.
If you are a proactive, customer-focused individual with a passion for delivering outstanding administrative support, we invite you to apply and become an integral part of our team.
Responsibility
- Greet and welcome visitors, clients, and employees with a professional and friendly demeanor, ensuring a positive first impression.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate departments or personnel efficiently.
- Coordinate and maintain the front desk area, including reception, waiting areas, and meeting rooms, ensuring a clean and organized environment.
- Handle administrative tasks such as scheduling appointments, managing calendars, and preparing meeting materials.
- Assist with travel arrangements, expense reports, and other logistical support for staff and visitors.
- Monitor and maintain office supplies, placing orders as needed to ensure smooth operations.
- Provide general clerical support, including filing, data entry, and document preparation.
- Uphold company policies and procedures, including confidentiality, security, and health & safety standards.
Qualifications
- Minimum Diploma or Bachelor’s degree in Business Administration, Hospitality, or a related field.
- Proven experience (1-3 years) in a front desk, receptionist, or administrative role, preferably in a corporate or hospitality setting.
- Excellent communication skills in English (written and verbal); proficiency in additional languages is a plus.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
- Highly customer-service oriented with a professional and approachable attitude.
- Ability to work independently and as part of a team in a fast-paced environment.
- Attention to detail and a commitment to maintaining confidentiality and discretion.