job description
Are you a dynamic and results-driven Account Manager with a passion for building long-term B2B relationships? Our client, a forward-thinking organization, is seeking a Freelance Account Manager to join their team in Bali (Canggu, Ubud, or surrounding areas). This is a unique opportunity to leverage your sales expertise while enjoying the vibrant work-life balance Bali has to offer.
In this role, you will serve as the primary point of contact for key business clients, ensuring their needs are met with professionalism and efficiency. Your ability to nurture client relationships, identify growth opportunities, and deliver tailored solutions will be critical to driving revenue and satisfaction. With a minimum of 1 year of B2B account management experience and a Bachelor’s degree in any field, you’ll thrive in a fast-paced, collaborative environment where your motivation and positive attitude make a real impact.
Whether you’re based in Canggu, Ubud, Denpasar, or nearby areas, this role offers the flexibility of freelance work with the stability of a structured client portfolio. If you’re ready to take your account management career to the next level in one of the world’s most inspiring locations, we’d love to hear from you.
Responsibility
- Manage and grow a portfolio of B2B client accounts, ensuring high levels of satisfaction and retention.
- Act as the primary liaison between clients and internal teams to align on project goals, timelines, and deliverables.
- Identify upsell and cross-sell opportunities to increase revenue and expand client engagement.
- Develop and present customized solutions tailored to each client’s business needs and objectives.
- Monitor account performance metrics and provide regular reports to stakeholders.
- Resolve client concerns promptly and professionally to maintain trust and long-term partnerships.
- Collaborate with marketing and sales teams to refine strategies based on client feedback.
- Stay updated on industry trends and competitive landscape to offer proactive recommendations.
Qualifications
- Minimum 1 year of experience as an Account Manager, Key Account Manager, or similar role in B2B sales or client relations.
- Bachelor’s degree (S1) in Business, Marketing, Communications, or any related field.
- Proven track record of building and maintaining client relationships in a fast-paced environment.
- Excellent communication and negotiation skills in English (written and verbal).
- Highly motivated, self-starter with a proactive and positive attitude.
- Strong organizational skills with the ability to manage multiple accounts simultaneously.
- Familiarity with CRM tools (e.g., Salesforce, HubSpot) is a plus.
- Based in or willing to relocate to Bali (Canggu, Ubud, Denpasar, etc.).