job description
Join Hap Suy Hardware Co., Inc. as a Franchise Officer and play a pivotal role in expanding our brand presence across Bali. This dynamic position offers the opportunity to manage and support franchise operations within assigned territories, ensuring operational excellence and driving business growth. If you are a results-driven professional with a passion for sales and franchise management, we invite you to be part of our team.
Based in the vibrant regions of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will collaborate with franchise partners to optimize performance, implement strategic initiatives, and maintain high standards of customer service. This role is ideal for individuals who thrive in a fast-paced environment and are eager to contribute to the success of a leading hardware company.
At Hap Suy Hardware Co., Inc., we value innovation, teamwork, and a customer-centric approach. As a Franchise Officer, you will have the chance to develop your leadership skills, build strong relationships with stakeholders, and make a tangible impact on our business expansion in Bali.
Responsibility
- Manage and oversee franchise operations within assigned territories to ensure compliance with company standards and policies.
- Develop and implement strategies to enhance franchise performance, including sales growth and customer satisfaction.
- Provide training and support to franchise partners on operational procedures, product knowledge, and sales techniques.
- Monitor and evaluate franchise performance through regular audits, reports, and feedback sessions.
- Collaborate with the sales and marketing teams to execute promotional campaigns and drive brand awareness.
- Resolve any operational or customer-related issues promptly to maintain high service standards.
- Identify and pursue opportunities for new franchise partnerships to expand the company’s market reach.
- Ensure timely and accurate reporting of sales data, inventory levels, and financial performance.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in franchise management, sales, or retail operations.
- Strong understanding of franchise business models and operational best practices.
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to analyze data, identify trends, and make data-driven decisions.
- Highly organized with strong project management and problem-solving skills.
- Willingness to travel within assigned territories as needed.
- Proficiency in Microsoft Office Suite and CRM software.