job description
Are you passionate about the F&B industry and thrive in a dynamic, fast-paced environment? Broadway F&B Management Pte Ltd is seeking a dedicated Food Court Manager to oversee operations across our vibrant locations in Bali. This is a unique opportunity to lead a team, ensure exceptional customer experiences, and drive operational excellence in a bustling food court setting.
As a Food Court Manager, you will play a pivotal role in maintaining high standards of service, hygiene, and efficiency. Your leadership will directly impact customer satisfaction and business success. If you have a knack for managing teams, optimizing operations, and delivering outstanding results, we want you on our team!
Join us and be part of a company that values innovation, teamwork, and a commitment to excellence in the hospitality industry.
Responsibility
- Oversee daily operations of the food court, ensuring smooth and efficient service.
- Manage and train staff, fostering a positive and productive work environment.
- Monitor and maintain high standards of cleanliness, hygiene, and safety.
- Handle customer inquiries and resolve complaints promptly and professionally.
- Coordinate with vendors and suppliers to ensure timely delivery of goods and services.
- Develop and implement strategies to improve customer satisfaction and operational efficiency.
- Prepare and manage budgets, ensuring cost-effective operations.
- Conduct regular inspections and audits to maintain compliance with health and safety regulations.
Qualifications
- Proven experience in a managerial role within the F&B or hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of health and safety regulations in the F&B sector.
- Ability to work under pressure and handle multiple tasks efficiently.
- Proficiency in using POS systems and other relevant software.
- Flexibility to work in shifts, including weekends and holidays.
- A passion for delivering exceptional customer service.