job description
Join Bluewater Resorts, a premier name in luxury hospitality, and take the helm as our Food & Beverage Service Manager in the breathtaking destination of Nusa Dua, Bali. This is your opportunity to lead a world-class F&B team in delivering unforgettable dining experiences that reflect the elegance, warmth, and cultural richness of Indonesia.
As the F&B Service Manager, you will oversee all aspects of our resort’s dining operations, from fine dining restaurants to poolside bars, ensuring impeccable service, operational excellence, and guest satisfaction. You will collaborate with our culinary team to craft innovative menus, manage staff development, and maintain the highest standards of hospitality in alignment with our brand’s reputation for luxury and attention to detail.
If you are a passionate, results-driven leader with a flair for creating exceptional guest experiences, we invite you to bring your expertise to our dynamic team. Enjoy the vibrant lifestyle of Bali while advancing your career in one of the most sought-after destinations in global tourism.
Responsibility
- Lead and manage all F&B service operations, including restaurants, bars, and room service, ensuring seamless and high-quality guest experiences.
- Develop and implement service standards, policies, and procedures to maintain consistency and excellence across all outlets.
- Collaborate with the Executive Chef and culinary team to design seasonal menus, special events, and promotional offerings that align with guest preferences and market trends.
- Oversee staff training, scheduling, and performance management to foster a motivated, skilled, and guest-focused team.
- Monitor inventory, control costs, and optimize budgeting to ensure profitability while maintaining premium service quality.
- Handle guest feedback and resolve service-related issues promptly and professionally to enhance satisfaction and loyalty.
- Ensure compliance with health, safety, and hygiene standards, as well as local regulations and resort policies.
- Drive revenue growth through upselling, innovative service concepts, and strategic partnerships with local suppliers.
Qualifications
- Minimum of 5 years of experience in a senior F&B management role within luxury hotels, resorts, or high-end restaurants.
- Proven track record of leading and developing teams in a fast-paced, multicultural hospitality environment.
- Strong knowledge of F&B operations, including inventory management, cost control, and POS systems.
- Exceptional communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Degree in Hospitality Management, Business Administration, or a related field; certifications in food safety or wine/sommelier training are advantageous.
- Passion for guest service excellence and a keen eye for detail in presentation, ambiance, and service delivery.
- Ability to work flexible hours, including evenings, weekends, and holidays, in a dynamic resort setting.
- Familiarity with Indonesian hospitality standards and cultural nuances is highly desirable.