job description
Join Zen Career as a Food & Beverage Service Crew in the heart of Bali’s vibrant hospitality scene! This is your chance to thrive in a fast-paced, customer-centric environment where teamwork and excellence are celebrated. Our establishment specializes in high-quality grilled dishes, and we’re looking for passionate individuals to deliver exceptional service while upholding our commitment to quality and guest satisfaction.
As part of our dynamic team, you’ll work in some of Bali’s most sought-after locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—where every day brings new opportunities to engage with diverse customers and contribute to a memorable dining experience. Whether you’re a seasoned professional or eager to start your career in hospitality, this role offers competitive compensation (up to IDR 2.8M/month), a supportive work culture, and the chance to grow in one of the world’s top tourist destinations.
If you’re energetic, detail-oriented, and love creating positive experiences for guests, we’d love to hear from you. Apply today and take the first step toward a rewarding career in Bali’s booming F&B industry!
Responsibility
- Provide exceptional customer service with a friendly, professional demeanor in a high-volume dining setting.
- Take and accurately process orders, ensuring special requests and dietary restrictions are communicated to the kitchen.
- Serve food and beverages promptly, adhering to presentation and quality standards.
- Maintain a clean, organized, and well-stocked workstation, including tables, service areas, and equipment.
- Collaborate with kitchen and bar staff to ensure seamless service and guest satisfaction.
- Handle payments and cash transactions with precision, using POS systems where applicable.
- Address customer inquiries or concerns promptly and escalate issues to management when necessary.
- Uphold hygiene and safety protocols in compliance with local health regulations.
Qualifications
- Minimum 1 year of experience in a similar F&B role (training provided for motivated candidates).
- Excellent communication skills in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Strong interpersonal skills with a customer-first mindset.
- Ability to work in a fast-paced environment under pressure while maintaining composure.
- Flexibility to work shifts, weekends, and holidays as required by business needs.
- Basic knowledge of food safety and hygiene practices.
- Team player with a positive attitude and willingness to support colleagues.
- Neat, professional appearance and adherence to company dress code.