job description
Join the world-renowned Marina Bay Sands team as a Food & Beverage Service Attendant at CUT by Wolfgang Puck, our award-winning steakhouse. This is your opportunity to deliver exceptional dining experiences in one of Asia’s most prestigious luxury resorts, now expanding its legacy to the breathtaking shores of Nusa Dua, Bali.
As part of our elite F&B team, you’ll play a pivotal role in maintaining our reputation for impeccable service, attention to detail, and a passion for hospitality. Whether you’re assisting guests with menu selections, ensuring seamless service flow, or collaborating with a world-class culinary team, your contributions will shape unforgettable moments for our discerning clientele.
We offer a dynamic work environment, competitive compensation, and unparalleled career growth opportunities within the global hospitality industry. If you thrive in fast-paced settings and take pride in delivering service excellence, we invite you to elevate your career with us.
Responsibility
- Provide attentive, personalized service to guests, anticipating needs and exceeding expectations.
- Assist in setting up, maintaining, and breaking down dining areas according to brand standards.
- Collaborate with kitchen and bar staff to ensure timely and accurate order delivery.
- Uphold impeccable hygiene and sanitation standards in compliance with resort policies.
- Handle guest inquiries, special requests, and complaints with professionalism and discretion.
- Support team members during peak service hours to ensure smooth operations.
- Stay updated on menu offerings, wine pairings, and promotional events to provide informed recommendations.
- Participate in training programs to enhance service skills and product knowledge.
Qualifications
- Minimum 1 year of experience in fine dining or luxury hospitality (preferred but not required).
- Excellent communication and interpersonal skills in English (additional languages a plus).
- Strong attention to detail and ability to multitask in a high-pressure environment.
- Passion for customer service and a guest-first mindset.
- Flexibility to work evenings, weekends, and public holidays as required.
- Neat, professional appearance and adherence to grooming standards.
- Basic knowledge of POS systems and reservation management (training provided).
- Ability to lift and carry up to 10 kg (e.g., trays, supplies).