job description
Join Puri Santrian Beach Resort & Spa, a premier luxury destination in Bali, as a Food & Beverage Secretary. This is a unique opportunity to contribute to the seamless operation of our world-class F&B department while enjoying the vibrant culture and stunning landscapes of Bali.
In this role, you will play a pivotal part in supporting the F&B management team with administrative tasks, coordination, and guest services. Your organizational skills and attention to detail will ensure exceptional service delivery, enhancing the guest experience at our resort.
We offer a competitive salary, a dynamic work environment, and the chance to grow your career in the hospitality industry. If you are passionate about service excellence and thrive in a fast-paced setting, we invite you to apply.
Responsibility
- Manage and organize administrative tasks for the F&B department, including correspondence, reports, and documentation.
- Coordinate meetings, reservations, and special events for F&B operations.
- Liaise with guests, vendors, and internal teams to ensure smooth communication and service delivery.
- Maintain accurate records of inventory, orders, and financial transactions related to F&B services.
- Assist in menu planning, cost analysis, and budget tracking for the department.
- Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
- Prepare and distribute daily, weekly, and monthly reports for F&B management.
- Support the implementation of health, safety, and hygiene standards in compliance with resort policies.
Qualifications
- Minimum 2 years of experience in a secretarial or administrative role, preferably in the hospitality industry.
- Strong organizational, multitasking, and time-management skills.
- Excellent written and verbal communication skills in English and Indonesian.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic accounting software.
- Familiarity with F&B operations, terminology, and service standards.
- High attention to detail and problem-solving abilities.
- Ability to work independently and collaboratively in a team-oriented environment.
- Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or a related field is a plus.