job description
Join Teradyne, a global leader in automated test equipment, as our Finance Business Manager for the Global Customer Support team. In this strategic role, you'll bridge finance and operations, driving data-driven decisions that shape the future of our customer support initiatives. Based in Bali, Indonesia (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you'll collaborate with cross-functional teams to optimize financial performance, enhance operational efficiency, and deliver measurable value to our global customers.
As a key member of our finance team, you'll leverage your analytical expertise to translate complex financial data into actionable insights, supporting business growth and innovation. This role offers the perfect blend of strategic thinking and hands-on execution, ideal for a finance professional eager to make an impact in a dynamic, global environment. Enjoy the flexibility of remote work in Bali while contributing to a company at the forefront of technology and automation.
Teradyne values diversity, inclusion, and professional growth. We offer competitive compensation, comprehensive benefits, and opportunities to develop your career in a supportive, collaborative culture. If you're a forward-thinking finance professional ready to drive strategy with numbers, we'd love to hear from you.
Responsibility
- Lead financial planning and analysis (FP&A) for the Global Customer Support team, including budgeting, forecasting, and variance analysis to drive business performance.
- Partner with operational leaders to develop data-driven strategies that enhance customer support efficiency and profitability.
- Prepare and present financial reports, dashboards, and KPIs to senior management, highlighting trends, risks, and opportunities.
- Drive cost optimization initiatives by identifying inefficiencies and recommending process improvements across global support operations.
- Collaborate with cross-functional teams (e.g., Sales, Operations, IT) to align financial goals with business objectives and ensure seamless execution.
- Support month-end and quarter-end close processes, ensuring accuracy and timeliness of financial reporting.
- Act as a financial advisor to the Global Customer Support leadership team, providing insights and recommendations for strategic decision-making.
- Monitor industry trends and competitive benchmarks to identify opportunities for innovation and growth in customer support finance.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; MBA or CFA is a plus.
- 5+ years of experience in financial planning, analysis, or business partnering, preferably in a global technology or manufacturing environment.
- Strong analytical skills with proficiency in financial modeling, forecasting, and data visualization tools (e.g., Excel, Power BI, Tableau).
- Experience working with ERP systems (e.g., SAP, Oracle) and advanced Excel skills (pivot tables, VLOOKUP, macros).
- Excellent communication and presentation skills, with the ability to translate complex financial data into clear, actionable insights.
- Proven ability to work in a fast-paced, cross-functional environment with a focus on collaboration and problem-solving.
- Experience in customer support or service finance is a strong advantage.
- Fluency in English; additional languages are a plus.