job description
Join BillEase as a Field Training & Enablement Sub Lead and take the helm of our dynamic Sales Field Trainers (SFTs) team across Bali. In this pivotal role, you will drive the development, coaching, and performance optimization of our nationwide sales force, ensuring they are equipped with the skills, knowledge, and tools to exceed targets and deliver exceptional customer experiences.
As a key leader within the Training Team, you will collaborate with cross-functional stakeholders to design and implement high-impact training programs, measure effectiveness, and foster a culture of continuous improvement. Your strategic approach will directly contribute to scaling BillEase’s market presence and operational excellence in Indonesia’s fast-growing fintech landscape.
This is a unique opportunity for a results-driven training professional with a passion for sales enablement and team development to make a tangible impact in a high-growth, innovative company.
Responsibility
- Lead, mentor, and manage a team of Sales Field Trainers (SFTs) across Bali, ensuring alignment with company goals and performance standards.
- Develop and execute comprehensive training programs for sales teams, including onboarding, product knowledge, and soft skills development.
- Monitor and evaluate training effectiveness through KPIs, feedback, and performance metrics, implementing improvements as needed.
- Collaborate with Sales, Product, and HR teams to identify training gaps and create targeted solutions.
- Conduct field visits and coaching sessions to reinforce training concepts and address real-time challenges.
- Design and maintain training materials, e-learning modules, and sales playbooks to support scalable growth.
- Analyze sales performance data to identify trends, strengths, and areas for improvement in training strategies.
- Foster a culture of continuous learning and professional development within the sales organization.
Qualifications
- Bachelor’s degree in Business, Human Resources, Education, or a related field; Master’s degree is a plus.
- Minimum 5 years of experience in sales training, enablement, or learning & development, with at least 2 years in a leadership role.
- Proven track record of designing and delivering impactful training programs for sales teams in fintech, financial services, or similar industries.
- Strong analytical and data-driven decision-making skills to measure training ROI and performance outcomes.
- Excellent communication, presentation, and interpersonal skills to engage diverse audiences.
- Experience with LMS (Learning Management Systems) and digital training tools is highly desirable.
- Ability to travel frequently within Bali and occasionally to other regions for training sessions.
- Passion for coaching, mentoring, and developing talent with a focus on sales excellence.