job description
Join Erajaya as an F&B Cashier in Bali’s vibrant hospitality scene! This is your opportunity to be part of a dynamic team delivering exceptional service in some of the most sought-after destinations in Indonesia, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Cashier in our Food & Beverage division, you will play a pivotal role in ensuring smooth, accurate, and efficient payment transactions for our guests. Your attention to detail and customer-centric approach will contribute to a seamless dining experience, reinforcing our reputation for excellence in hospitality.
This contract-based position offers a competitive salary, professional growth, and the chance to work in a fast-paced, multicultural environment. Whether you’re an experienced cashier or looking to start your career in hospitality, this role provides the perfect platform to develop your skills and thrive in Bali’s booming tourism industry.
Responsibility
- Process all guest payments accurately and efficiently using POS systems, cash, credit/debit cards, and digital payment methods.
- Verify and reconcile daily transactions, ensuring all records are complete and error-free.
- Provide exceptional customer service by greeting guests, answering inquiries, and resolving payment-related issues promptly.
- Maintain a clean, organized, and well-stocked cashier station, including receipts, change, and payment terminals.
- Collaborate with the F&B team to ensure seamless coordination between kitchen, service staff, and cashier operations.
- Adhere to company policies and procedures, including cash handling, refunds, and void transactions.
- Generate and distribute receipts, invoices, or payment confirmations as required.
- Assist in training new cashiers and sharing best practices for efficiency and accuracy.
Qualifications
- Minimum high school diploma or equivalent; prior experience in cashiering, hospitality, or retail is a plus.
- Strong numerical and analytical skills with a keen eye for detail.
- Excellent communication and interpersonal skills in English (additional languages are a bonus).
- Proficiency in using POS systems, cash registers, and basic computer applications.
- Ability to work in a fast-paced environment, handle multiple tasks, and stay composed under pressure.
- High integrity and accountability in managing financial transactions.
- Flexibility to work shifts, including evenings, weekends, and public holidays.
- Passion for customer service and a proactive, team-oriented mindset.