job description
Join MKS Workforce Management Services and become part of a dynamic hospitality team in the heart of Baliâs most vibrant locationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung!
As a Cashier/Barista, youâll play a pivotal role in delivering exceptional customer experiences while working in a fast-paced, rewarding environment. Enjoy a competitive salary, comprehensive training programs, and ample growth opportunities in one of the worldâs most sought-after tourist destinations.
Whether youâre crafting the perfect cup of coffee, processing transactions with precision, or engaging with guests from around the globe, this role offers the chance to develop your skills in a supportive and welcoming team. Baliâs thriving hospitality industry provides a unique backdrop for career advancement, cultural exchange, and personal development.
If youâre passionate about service excellence and eager to contribute to a high-energy workplace, apply today and take the first step toward a fulfilling career in hospitality!
Responsibility
- Greet customers warmly and provide attentive, personalized service to enhance their experience.
- Prepare and serve high-quality coffee, tea, and other beverages according to established recipes and standards.
- Operate the cash register efficiently, process payments (cash, card, digital), and issue receipts accurately.
- Maintain a clean, organized, and well-stocked workspace, including the coffee station, counter, and dining areas.
- Handle customer inquiries, complaints, and special requests with professionalism and a problem-solving mindset.
- Collaborate with team members to ensure smooth operations during peak hours and special events.
- Upsell menu items, promotions, or loyalty programs to drive sales and customer satisfaction.
- Adhere to food safety, hygiene, and company policies at all times.
Qualifications
- Minimum 1 year of experience as a Cashier, Barista, or in a customer-facing role (hospitality industry preferred).
- Strong communication skills in English; additional languages are a plus.
- Ability to work in a fast-paced environment with a positive and adaptable attitude.
- Basic math and cash-handling skills with attention to detail.
- Knowledge of coffee preparation, espresso machines, and beverage standards is advantageous.
- Excellent interpersonal skills with a focus on customer service and teamwork.
- Willingness to work flexible hours, including weekends, holidays, and early/late shifts.
- High school diploma or equivalent; vocational training in hospitality is a bonus.