job description
Join Freedom in Flavor Experience Corp. as a Barista at our flagship What About Coffee? (WACo) location in the heart of Bali’s vibrant coffee culture. We’re seeking a passionate and skilled professional to elevate our customers’ experience with expertly crafted beverages, warm hospitality, and a dedication to quality.
As part of our team, you’ll work in a dynamic, fast-paced environment where creativity and precision meet. Whether you’re preparing a perfectly pulled espresso, educating customers about single-origin beans, or maintaining our state-of-the-art equipment, your role is pivotal in delivering the exceptional standards WACo is known for.
Bali’s thriving café scene offers the perfect backdrop for coffee enthusiasts to grow, innovate, and connect with a diverse community of locals and travelers. If you thrive in a collaborative setting and take pride in your craft, we’d love to hear from you.
Responsibility
- Prepare and serve high-quality coffee beverages, including espresso, pour-over, and specialty drinks, adhering to WACo’s exacting standards.
- Engage with customers to understand their preferences and provide personalized recommendations.
- Maintain cleanliness and organization of the coffee station, equipment, and service areas.
- Monitor inventory levels of coffee beans, syrups, milk, and other supplies, and assist with restocking as needed.
- Educate customers about coffee origins, brewing methods, and flavor profiles to enhance their appreciation.
- Operate and perform basic maintenance on espresso machines, grinders, and other café equipment.
- Collaborate with the team to ensure smooth operations during peak hours and special events.
- Uphold exceptional customer service standards, creating a welcoming and inclusive atmosphere.
Qualifications
- Proven experience as a Barista in a high-volume café or specialty coffee shop (minimum 2 years preferred).
- In-depth knowledge of coffee brewing techniques, milk steaming, and latte art.
- Strong interpersonal and communication skills with a customer-first mindset.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Basic understanding of café POS systems and cash handling procedures.
- Certification in coffee education (e.g., SCA, Barista Guild) is a plus.
- Flexibility to work early mornings, weekends, and holidays as required.
- Passion for coffee culture and a commitment to continuous learning and improvement.