job description
Join National University Polyclinics as an Executive, Service and Operations (Clinic) and play a pivotal role in ensuring the smooth and efficient operation of our healthcare facilities in Bali. This position offers a unique opportunity to contribute to the delivery of high-quality medical services while working in a dynamic and supportive environment.
As a key member of our team, you will oversee daily clinic operations, manage administrative tasks, and ensure compliance with healthcare regulations. Your leadership will directly impact patient satisfaction and operational excellence. If you are passionate about healthcare administration and possess strong organizational skills, we invite you to apply and grow your career with us.
Based in the vibrant region of Badung, this role offers a competitive salary, professional development opportunities, and the chance to work in one of Bali's leading healthcare institutions.
Responsibility
- Oversee daily clinic operations to ensure efficiency and compliance with healthcare standards.
- Manage administrative tasks, including scheduling, record-keeping, and patient coordination.
- Collaborate with medical staff to optimize service delivery and patient care.
- Monitor and maintain clinic inventory, ensuring adequate supplies and equipment.
- Implement and enforce clinic policies and procedures to uphold quality and safety.
- Handle patient inquiries and resolve operational issues promptly and professionally.
- Prepare reports and analyze operational data to identify areas for improvement.
- Support the training and development of clinic staff to enhance service quality.
Qualifications
- Bachelor's degree in Healthcare Administration, Business Management, or a related field.
- Minimum of 3 years of experience in clinic operations or healthcare administration.
- Strong organizational and leadership skills with a focus on operational excellence.
- Excellent communication and interpersonal abilities to interact with patients and staff.
- Proficiency in healthcare management software and Microsoft Office Suite.
- Knowledge of healthcare regulations and compliance standards.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Fluency in English and Bahasa Indonesia is preferred.