job description
Join Pantiasa as an Executive Housekeeper in the breathtaking destination of Bali, where luxury meets exceptional service. This pivotal leadership role offers you the opportunity to oversee and elevate our housekeeping operations, ensuring pristine cleanliness, unparalleled guest satisfaction, and seamless departmental efficiency in a high-end hospitality setting.
As the backbone of our guest experience, you will lead a dedicated team to maintain the highest standards of hygiene, aesthetics, and comfort across all areas of our property. Your strategic approach will not only enhance operational workflows but also contribute to the reputation of Pantiasa as a premier destination for discerning travelers.
Bali’s vibrant culture and thriving tourism industry provide the perfect backdrop for a dynamic career in hospitality. Whether you’re refining service protocols, managing inventory, or fostering a culture of excellence, your leadership will directly impact guest loyalty and business success.
If you are a seasoned housekeeping professional with a passion for perfection and a flair for team management, we invite you to bring your expertise to this exciting role. Elevate your career in one of the world’s most sought-after travel destinations.
Responsibility
- Oversee daily housekeeping operations to ensure all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and presentation.
- Develop and implement efficient cleaning schedules, staff rotations, and quality control procedures to optimize productivity.
- Lead, train, and mentor a team of housekeeping staff, fostering a culture of professionalism, accountability, and continuous improvement.
- Monitor and manage inventory of cleaning supplies, linens, and amenities, ensuring cost-effective procurement and minimal waste.
- Collaborate with front office and maintenance teams to address guest requests, resolve issues promptly, and maintain seamless inter-departmental communication.
- Conduct regular inspections of rooms and facilities, addressing any deficiencies and implementing corrective actions.
- Ensure compliance with health, safety, and sanitation regulations, as well as company policies and industry best practices.
- Analyze guest feedback and service metrics to identify areas for improvement and enhance overall guest satisfaction.
Qualifications
- Minimum of 5 years of experience in housekeeping management within the hospitality industry, preferably in a luxury hotel or resort.
- Proven leadership skills with the ability to manage, motivate, and develop a diverse team in a fast-paced environment.
- Strong knowledge of housekeeping operations, including cleaning techniques, chemical safety, and inventory management.
- Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Exceptional attention to detail and a commitment to maintaining the highest standards of cleanliness and service.
- Proficiency in using property management systems (PMS) and housekeeping software is a plus.
- Fluency in English (written and spoken); knowledge of Indonesian or other languages is an advantage.
- Flexibility to work varied shifts, including weekends and holidays, to support 24/7 operations.