job description
Join Advanced Prestige Sdn Bhd as an Executive Housekeeper and lead our housekeeping team to deliver exceptional cleanliness and guest satisfaction in Bali's premier hospitality destinations. This role is perfect for a detail-oriented professional with a passion for maintaining high standards in luxury accommodations.
As the Executive Housekeeper, you will oversee daily operations, manage a dedicated team, and ensure that every guest experiences impeccable service. Your leadership will directly impact guest reviews, operational efficiency, and the overall reputation of our properties in Bali's competitive hospitality market.
If you thrive in a dynamic environment and are committed to excellence, we invite you to apply and become a key player in our mission to provide world-class hospitality.
Responsibility
- Lead and supervise the housekeeping team to ensure all areas meet the highest standards of cleanliness and presentation.
- Develop and implement housekeeping policies, procedures, and training programs to enhance team performance.
- Monitor inventory levels of cleaning supplies and equipment, ensuring cost-effective procurement and usage.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality control.
- Collaborate with the front office and maintenance teams to address guest requests and resolve issues promptly.
- Manage staff schedules, assignments, and performance evaluations to optimize productivity.
- Ensure compliance with health, safety, and sanitation regulations in all housekeeping operations.
- Foster a positive work environment that encourages teamwork, professional growth, and guest satisfaction.
Qualifications
- Proven experience as an Executive Housekeeper or similar leadership role in the hospitality industry.
- Strong knowledge of housekeeping operations, cleaning techniques, and industry best practices.
- Excellent leadership and interpersonal skills to manage and motivate a diverse team.
- Ability to work under pressure and handle multiple tasks efficiently in a fast-paced environment.
- Proficiency in using housekeeping management software and Microsoft Office tools.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Flexibility to work varied shifts, including weekends and holidays, as required.
- Certification in hospitality management or a related field is advantageous.