job description
Join Sunway University as an Executive - Digital Engagement and Operations and play a pivotal role in shaping the digital presence and operational efficiency of our esteemed institution. Based in the vibrant locales of Bali, this position offers a unique opportunity to blend strategic digital engagement with seamless operational management in a dynamic academic environment.
As part of our team, you will drive digital initiatives, enhance stakeholder engagement, and ensure smooth operational workflows. This role is ideal for a proactive professional passionate about leveraging digital tools to foster growth and innovation in higher education.
Sunway University is renowned for its commitment to excellence in education and research. By joining us, you will contribute to a forward-thinking institution that values creativity, collaboration, and continuous improvement.
Responsibility
- Develop and implement digital engagement strategies to enhance the university's online presence and stakeholder interactions.
- Manage and optimize digital platforms, including websites, social media, and email campaigns, to ensure consistent and impactful communication.
- Coordinate with internal teams to streamline operational processes and improve efficiency in digital and administrative tasks.
- Monitor and analyze digital engagement metrics to assess performance and identify areas for improvement.
- Oversee the creation and distribution of digital content, ensuring alignment with the university's brand and objectives.
- Provide training and support to staff on digital tools and best practices for engagement and operations.
- Collaborate with IT and marketing teams to integrate digital solutions that enhance user experience and operational workflows.
- Stay updated with emerging digital trends and technologies to recommend innovative solutions for the university.
Qualifications
- Bachelor's degree in Digital Marketing, Communications, Business Administration, or a related field.
- Proven experience in digital engagement, operations management, or a similar role, preferably in an educational or corporate setting.
- Strong proficiency in digital tools and platforms, including CMS, CRM, social media management, and analytics tools.
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
- Analytical mindset with the ability to interpret data and derive actionable insights for digital strategies.
- Project management skills, with the ability to multitask and meet deadlines in a fast-paced environment.
- Creative thinking and problem-solving abilities to drive innovation in digital engagement and operations.
- Familiarity with the higher education sector and its digital landscape is a plus.