job description
Join Hong Leong Bank as an Executive - Business Channel (Personal Banker Associate) in beautiful Bali! This is a unique opportunity to kickstart your career in banking and financial services with a leading institution. You will play a pivotal role in delivering exceptional customer service, driving business growth, and fostering long-term client relationships. If you are passionate about finance, customer engagement, and professional development, this role is perfect for you.
At Hong Leong Bank, we value innovation, integrity, and excellence. As part of our dynamic team in Bali, you will receive comprehensive training, mentorship, and opportunities for career advancement. Enjoy a competitive salary, a collaborative work environment, and the chance to make a real impact in the financial sector.
Responsibility
- Provide personalized banking solutions to clients, including savings accounts, loans, and investment products.
- Build and maintain strong relationships with customers to understand their financial needs and offer tailored advice.
- Achieve sales targets by promoting bank products and services through effective customer engagement.
- Process customer transactions accurately and efficiently, ensuring compliance with bank policies and regulations.
- Collaborate with team members to enhance customer satisfaction and drive business growth.
- Stay updated on banking products, market trends, and regulatory changes to provide informed recommendations.
- Assist in resolving customer inquiries and complaints in a professional and timely manner.
- Participate in training programs and workshops to continuously improve skills and knowledge.
Qualifications
- Bachelor's degree in Business, Finance, Economics, or a related field.
- Minimum of 1 year of experience in banking, sales, or customer service roles.
- Strong communication and interpersonal skills to engage effectively with clients.
- Proven ability to meet sales targets and deliver exceptional customer service.
- Basic knowledge of banking products, financial services, and regulatory requirements.
- Proficiency in using banking software and Microsoft Office applications.
- High level of integrity, professionalism, and a customer-centric approach.
- Willingness to work in a fast-paced environment and adapt to changing priorities.