job description
Join Remote Raven as an Executive Assistant & Operations Coordinator and play a pivotal role in supporting our CEO with high-level administrative and operational tasks. This fully remote position offers the flexibility to work from the vibrant hubs of Bali, including Canggu, Ubud, Denpasar, and more.
In this dynamic role, you will manage executive schedules, coordinate projects, maintain CRM systems, and streamline operations to ensure seamless business functionality. Your organizational expertise and proactive approach will directly contribute to the company’s efficiency and growth.
If you thrive in a fast-paced environment, excel in multitasking, and have a passion for optimizing processes, this is your opportunity to make a tangible impact in a forward-thinking remote team.
Responsibility
- Provide high-level executive support to the CEO, including calendar management, meeting coordination, and travel arrangements.
- Oversee project coordination, ensuring timelines, deliverables, and stakeholder communications are executed flawlessly.
- Update and maintain CRM systems to track client interactions, follow-ups, and business development opportunities.
- Develop, document, and implement Standard Operating Procedures (SOPs) to improve operational efficiency.
- Serve as the primary point of contact for internal and external stakeholders, ensuring professional and timely communication.
- Monitor and manage operational workflows, identifying bottlenecks and proposing solutions for optimization.
- Assist in financial administration, including expense tracking, invoicing, and budget monitoring.
- Collaborate with cross-functional teams to align operational strategies with business objectives.
Qualifications
- Proven experience (3+ years) as an Executive Assistant, Operations Coordinator, or similar role in a fast-paced environment.
- Exceptional organizational and time-management skills with the ability to prioritize tasks effectively.
- Strong written and verbal communication skills in English; additional languages are a plus.
- Proficiency in CRM tools (e.g., HubSpot, Salesforce), project management software (e.g., Asana, Trello), and Microsoft/Google Workspace.
- High attention to detail and problem-solving abilities with a proactive mindset.
- Experience in creating and maintaining SOPs, process documentation, and workflow improvements.
- Ability to work independently in a remote setting with minimal supervision.
- Bachelor’s degree in Business Administration, Management, or a related field is preferred.