job description
Join Ventas Call Center as a Remote Executive Assistant & General Office Manager, supporting a dynamic Medicare agency. This role is perfect for organized, detail-oriented professionals who thrive in fast-paced environments. You’ll serve as the backbone of daily operations, ensuring seamless communication, efficient CRM management, and precise reporting to drive business success.
Based in the vibrant hubs of Canggu, Ubud, Denpasar, or surrounding Bali areas, you’ll enjoy the flexibility of remote work while contributing to a mission-driven organization. Your expertise in administrative coordination and office management will directly impact client satisfaction and operational excellence.
If you’re a proactive problem-solver with a passion for streamlining processes and supporting executive teams, this is your opportunity to make a tangible difference in the healthcare support sector.
Responsibility
- Manage and coordinate executive calendars, meetings, and travel arrangements with meticulous attention to detail.
- Serve as the primary point of contact for internal and external stakeholders, ensuring professional and timely communication.
- Oversee CRM systems, including data entry, client follow-ups, and reporting to maintain accurate and up-to-date records.
- Prepare and distribute executive reports, presentations, and correspondence with a high degree of accuracy.
- Streamline office operations by implementing efficient administrative processes and workflows.
- Coordinate with cross-functional teams to ensure alignment on projects, deadlines, and deliverables.
- Handle confidential information with discretion and maintain compliance with company policies and healthcare regulations.
- Monitor office supplies, vendor relationships, and budget tracking to optimize resource allocation.
Qualifications
- Proven experience (3+ years) as an Executive Assistant, Office Manager, or in a similar administrative role, preferably in healthcare, insurance, or call center environments.
- Exceptional organizational and time-management skills, with the ability to prioritize tasks in a high-volume setting.
- Proficiency in CRM software (e.g., Salesforce, HubSpot), Microsoft Office Suite (Excel, Word, PowerPoint), and virtual communication tools (Zoom, Teams).
- Strong written and verbal communication skills in English, with a professional and polished demeanor.
- Ability to work independently with minimal supervision, while collaborating effectively in a remote team.
- Familiarity with Medicare/Medicaid processes or healthcare terminology is a plus.
- Bachelor’s degree in Business Administration, Communications, or a related field is preferred.
- Residence in or willingness to relocate to Bali, Indonesia (Canggu, Ubud, Denpasar, etc.).