job description
Join a dynamic team as an Administrative Assistant specializing in Sales and Aftersales Support in the vibrant heart of Badung, Bali. This role is perfect for detail-oriented professionals who thrive in fast-paced environments, ensuring seamless operations through meticulous documentation, data management, and customer coordination.
As the backbone of our administrative functions, you will play a pivotal role in maintaining organized records, streamlining processes, and enhancing customer satisfaction. Your contributions will directly support the efficiency of our Sales and Aftersales teams, helping drive business success in one of Indonesia’s most dynamic regions.
If you are a proactive, organized individual with a passion for administrative excellence, this opportunity offers a rewarding career path with competitive compensation and the chance to work in a collaborative, growth-focused environment.
Responsibility
- Manage and maintain accurate customer records, sales documentation, and aftersales reports in digital and physical formats.
- Perform data entry and database updates with high attention to detail to ensure information integrity.
- Coordinate daily administrative tasks, including scheduling, correspondence, and filing for Sales and Aftersales teams.
- Assist in preparing invoices, quotations, and service agreements for clients and internal stakeholders.
- Liaise with customers, vendors, and team members to facilitate smooth communication and resolve inquiries promptly.
- Monitor and track order processing, deliveries, and service requests to ensure timely completion.
- Support the preparation of monthly reports and performance metrics for management review.
- Maintain office supplies inventory and coordinate procurement as needed.
Qualifications
- Minimum Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field.
- Proven experience (1-2 years) in an administrative or office support role, preferably in Sales or Customer Service.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic data management tools.
- Excellent written and verbal communication skills in English; knowledge of Indonesian is a plus.
- Strong organizational and time-management abilities with the capacity to multitask in a fast-paced environment.
- High level of accuracy and attention to detail in handling documentation and data.
- Ability to work independently and collaboratively in a team-oriented setting.
- Familiarity with CRM systems or ERP software is an advantage.