job description
Join PERSOL as an Executive Assistant specializing in Backend Coordination and Reporting for a prestigious utilities group. This role is pivotal in ensuring seamless operations by managing utility applications, customer communications, and administrative support to drive efficiency and excellence.
Based in the vibrant and dynamic region of Bali, Indonesia (Canggu, Ubud, Denpasar, or surrounding areas), you will play a key role in maintaining organizational workflows, generating insightful reports, and facilitating smooth backend processes. This is a contract position offering competitive compensation and the opportunity to work with a leading name in the utilities sector.
If you thrive in a fast-paced environment, possess exceptional organizational skills, and have a knack for detail-oriented backend support, this role is your chance to make a tangible impact while advancing your career in a globally recognized organization.
Responsibility
- Process and manage utility applications with accuracy and efficiency, ensuring compliance with company and regulatory standards.
- Coordinate backend operations, including data entry, documentation, and workflow optimization to support business objectives.
- Generate and distribute detailed reports on utility services, customer interactions, and operational metrics for executive review.
- Serve as the primary point of contact for customer communications, addressing inquiries, resolving issues, and maintaining professional relationships.
- Assist in scheduling, meeting coordination, and logistical support for senior management and cross-functional teams.
- Maintain organized filing systems (digital and physical) for easy retrieval of critical documents and records.
- Collaborate with internal departments to streamline processes and improve interdepartmental communication.
- Monitor deadlines and follow up on pending tasks to ensure timely completion of all backend activities.
Qualifications
- Minimum 2-3 years of experience as an Executive Assistant, Administrative Assistant, or in a similar backend coordination role.
- Proven ability to manage utility applications, reporting, and customer service in a corporate or fast-paced environment.
- Excellent written and verbal communication skills in English; proficiency in additional languages is a plus.
- Strong organizational and time-management skills, with the ability to prioritize tasks and meet tight deadlines.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM or ERP systems.
- High attention to detail and problem-solving abilities to handle complex backend processes.
- Ability to work independently and collaboratively in a contract-based role with minimal supervision.
- Prior experience in the utilities, energy, or infrastructure sector is highly advantageous.