job description
Join Kings Cart Coffee as an Events Supervisor and play a pivotal role in delivering exceptional coffee experiences at our vibrant events across Bali. We are seeking a dynamic and organized professional to oversee our coffee cart operations, ensuring seamless coordination, outstanding customer service, and operational excellence. If you thrive in fast-paced environments and have a passion for hospitality, this is your opportunity to shine in one of Bali's most exciting coffee brands.
As our Events Supervisor, you will lead a team of baristas and event staff, manage logistics, and maintain the high standards that Kings Cart Coffee is known for. Your leadership will directly impact our brand's reputation and customer satisfaction, making every event a memorable experience.
Bali's thriving hospitality scene offers a unique backdrop for this role, blending cultural richness with a growing demand for premium coffee experiences. Whether it's a beachside wedding, corporate gathering, or local festival, your expertise will ensure our coffee carts operate flawlessly, leaving a lasting impression on every guest.
Responsibility
- Oversee the setup, operation, and breakdown of coffee carts at various events across Bali.
- Coordinate and manage event staff, including baristas and support personnel, ensuring optimal performance.
- Liaise with clients, vendors, and internal teams to confirm event details, logistics, and requirements.
- Monitor inventory levels, including coffee beans, equipment, and supplies, and place orders as needed.
- Ensure compliance with health, safety, and hygiene standards at all event locations.
- Handle on-site troubleshooting and problem-solving to maintain smooth operations.
- Train and mentor staff on coffee preparation, customer service, and event protocols.
- Provide exceptional customer service, addressing guest inquiries and feedback professionally.
Qualifications
- Proven experience in event management, hospitality, or a supervisory role within the F&B industry.
- Strong leadership and team management skills with the ability to motivate and guide staff.
- Excellent organizational and time-management abilities to handle multiple events simultaneously.
- Outstanding communication and interpersonal skills for client and team interactions.
- Knowledge of coffee preparation techniques and equipment is a plus.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Problem-solving mindset with the ability to think quickly in high-pressure situations.
- Familiarity with Bali's event venues and local hospitality scene is advantageous.